JShort, right back atcha'...no harm, no foul....sorry if it came across back at you like that.I’m sorry how I might have come off. It’s not meant to throw shade on bike shops. I don’t know you, and have never been to your shop.
My point and intent was maybe the people on this site could offer some constructive insight that could help shops. Clearly I was way off base. It’s super difficult to have an open and honest discussion between shops and customers. Best of luck
I agree with you, that an open, honest, non-emotional discussion would be something that could benefit all involved. Great idea, and we can use all the helpful insight that we can get. The goal should be the same on both sides...make it better for all involved!
Jim has a rabidly loyal following for a reason. He is an incredible athlete, very talented at what he does, and has a vast knowledge of bike related stuff. He has earned his place in this industry many times over!