Things that make you frown :(

Large shops that sell BOA equipment will also usually have a "rescue kit" for them, since BOA provides a lifetime warranty on all the parts.

That said, usually only large corporate stores that focus on repair/service (so Ski Barn and REI...). If you're near a shop that sells your product, it's always worth it to call and ask.

If you didn't know, cycling equipment usually uses "L" dials for cheaper stuff, and "Li" dials for expensive. "L" only tightens one way, "Li" allows fine adjustment in both directions.
 
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